DD-WRT - TLS errors - incoming plaintext read error etc.How do I connect to the VPN from a remote server.Tunnelblick - How to submit diagnostic data to IVPN?.Tunnelblick - Password or authentication failure.Still can’t connect? Please see how to submit VPN diagnostic logs to IVPN so we can help you diagnose the issue. If any of these methods allow you to browse the Internet then the issue lies with your Internet browser configuration. In Chrome, you simply have to open an ‘incognito’ window. You should also attempt to start your browser in ‘safe mode’ with all addons/plugins disabled. If you have another browser installed (Firefox, Chrome, Safari, Opera, Brave, Edge) try browsing with that browser and see if you have the same issue.This usually needs to be done via your browser settings. If you have configured a proxy, please ensure that it is disabled.Disconnect from the VPN and follow the steps in How to reset your DNS settings. If you are using Linux please ensure that you are running commands as root using the sudo command or the DNS resolver may not be updated correctly. The first step is to reset your DNS settings.(Please note that by configuring OpenDNS servers your DNS requests will be sent to OpenDNS, which may be considered a leak). Follow the relevant instructions on the OpenDNS setup page. If the above does not resolve the issue then you can configure OpenDNS to resolve your DNS.The first step is to reset your DNS settings.“Request timeout”) this indicates something is blocking the VPN connection, see I cannot connect to the VPN, what can I do? If you see replies from the ping above this indicates your connection is working and your issue is likely DNS related, continue to the “resolving DNS issues” section below.Ping an external IP such as 1.1.1.1 and 8.8.8.8 to verify that you have Internet connectivity.Please perform the following steps to see if the issue is related to DNS: The most common reason you cannot browse the internet when connected to the VPN is a DNS configuration issue. Open Library is an open, editable library catalog, building towards a web page for every book ever published. My VPN is connected but I cannot browse the Internet, why? General Troubleshooting Billing Passwords Privacy Windows macOS GNU/Linux iPad/iPhone Android Routers Media Players
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